Effective Date: 21 October 2024

Welcome to TechnoJoy (“we,” “our,” “us”). By using our services, you agree to these Terms and Conditions. Please read them carefully.

1. Data Protection and Security
We protect your data using industry-standard encryption and comply with all relevant data protection laws, including GDPR and CCPA.
Only authorized personnel access client data. In case of a data breach, we will notify you promptly.

2. Content Creation and Intellectual Property
All content we create remains our intellectual property until full payment is received.
Upon payment, ownership is transferred as per the contract.
Clients may not resell or modify our content without consent. Licensing for third-party materials
(e.g., stock images) remains with the original provider.

3. Advertising Standards and Compliance
We ensure all advertising adheres to FTC and platform-specific regulations (e.g., Google Ads).
We maintain transparency in affiliate marketing and sponsored content and avoid false or misleading claims.

4. Employee Code of Conduct
Our employees maintain professionalism and confidentiality when interacting with clients.
Discrimination or harassment is not tolerated, and all work is handled with respect and integrity.

5. Client Engagement and Communication
We provide regular project updates and aim to respond to inquiries within 24-48 hours.
Any change in project scope will be subject to new terms and may incur additional costs.

6. Influencer Marketing
All influencer marketing complies with FTC guidelines for sponsored content.
We track the performance of campaigns and ensure influencers align with your brand values.

7. Anti-Spam Policy
We comply with anti-spam laws (CAN-SPAM) and only send emails to those who opt-in.
Clients must provide legally obtained contact lists for email marketing.

8. Performance Tracking and Reporting
We use tools like Google Analytics to track campaign performance and report KPIs regularly.
Reports will be shared based on agreed timelines, usually monthly.

9. Payment and Billing
All payments are due as outlined in the contract. Late payments may result in a fee and suspension of services.
Refunds are not typically offered unless specified in the agreement.

10. Termination
Clients may terminate services with 30 days notice. We may also terminate services for violations of these terms.

11. Limitation of Liability
We are not liable for any damages resulting from our services, including errors in advertising or third-party actions.

12. Governing Law
These terms are governed by the laws of South Africa. Any disputes will be resolved under the jurisdiction of South Africa.

13. Changes to Terms
We may update these terms from time to time. The latest version will be posted on our website,
and significant changes will be communicated to clients.

14. Contact Us
TechnoJoy
47 Marula Crescent, Winchester Hills, 2091
customerservice@technojoy.co.za
087 265 0103